Contact
Us

In the event of a life threatening medical emergency, call medical emergency services at 911 immediately.

DO NOT WAIT! Inform the emergency room staff that you are a patient of the Centers for Advanced Orthopaedics - Parkway Division, and they will contact us.

Centers for Advanced Orthopaedics - Parkway Division

Location and Phone Numbers

Main Office: (301) 665-4575 / 1 (888) 665-4575
Physical Therapy / Occupational Therapy Office: (240) 452-3205
Billing Office: (240) 452-3218
Surgery Scheduler: (240) 452-3206
Fax: (301) 665-4576

You can also contact the office by sending a message through your patient portal account.

Address:

13 Western Maryland Parkway, Suite 104
Hagerstown, MD 21740

EFFECTIVE MONDAY, OCTOBER 2, 2017 THE PHYSICAL / OCCUPATIONAL THERAPY DEPARTMENT WILL BE TEMPORARILY LOCATED UPSTAIRS IN SUITE 202.  Thank you for your patience during this time of renovation.

We are conveniently located east of I-81 off National Pike (Hwy 40).

Office Hours

Monday – Friday: 7:00 am – 4:30 pm

Physical / Occupational Therapy Hours:     Monday - Thursday: 7:00 am - 6:00 pm

                                                                     Friday: 7:00 am - 2:30 pm


Please note that our phones are available Monday – Friday from 8 am – 4 pm.

2017 Holiday Office Closures:

Monday, January 2 - New Year’s Day
Friday, April 14 - Good Friday
Monday, May 29 - Memorial Day
Tuesday, July 4 - Independence Day
Monday, September 4 - Labor Day
Thursday, November 23 & Friday, November 24 - Thanksgiving
Monday, December 25 & Tuesday, December 26 - Christmas
Monday, January 1, 2018 - New Year’s Day

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (301) 665-4575. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Prescription Requests

Prescriptions and refills for established patients of the Centers for Advanced Orthopaedics - Parkway Division are routinely issued Monday – Friday between the hours of 8:30 am and 3:30 pm. You can make your request by calling our office at (301) 665-4575.

Due to the large volume of work at the end of each day and the unavailability of patient records at night, on weekends and holidays, prescription refills will be issued only on weekdays before 3:30 pm. Please allow one full business day to process all prescription refill requests.  It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

Insurance, Payment, & Billing

At the Centers for Advanced Orthopaedics - Parkway Division, we accept Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our billing office at (240) 452-3218 to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and Care Credit.

If you have a question related to your bill or insurance, please contact our billing specialists at (240) 452-3218.

We are now able to accept your credit card payments via our website. Pay your bill online

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Hospital & Surgery Center Affiliations

Surgeons at the Centers for Advanced Orthopaedics - Parkway Division have hospital or surgery center affiliations with Meritus Medical Center,  Hagerstown Surgery Center, and Cumberland Valley Surgery Center.